Hi Visitor

As always I try to bring you the most relevant and up to date information available through the newsletter, Website Design Tenerife, Facebook and additional websites that I have setup specifically to keep you informed.

The most significant change to be made is the payment schedule changes which will be explained below. In short, my client base is growing and I want to provide a top notch service to the clients I have so am offering a months free services while these changes take place.

What's in This Issue...

1 Month Free Hosting and Design

For clients using a maintenance package normally I send payment requests and invoices on the 1st of the month for services rendered during the previous month. From 1st December I'll be invoicing in advance for these services.

What this means is that from December you will be paying for the month ahead. Therefore, in effect, you'll not be invoiced for services rendered throughout November, thus receiving them for free. You'll be paying for services rendered through the following month of December.

Payment Schedule Changes and Charges

Again, for clients using a maintenance package normally a payment request is issued on the 1st of the month, followed by a reminder on the 7th and the 14th.

From December this changes. A payment request and/or invoice issued (where requested) will still be sent on the 1st of the month followed by a payment reminder on the 7th.

If payment is not received by the 7th then services will be suspended.

Please note that an additional charge of 25 Euros (GBP for UK clients) will be charged to unsuspend an account if payment has not been received by the 7th.

If no payment is made by the end of the month then the account will be terminated on the servers and a 100 Euro fee (GBP for UK clients) will be charged to re-instate the website if payment is made after this point.

This may seem harsh. However, as my client base grows administering accounts and payments is taking up more and more time. I'd prefer to use this time to provide marketing, design and promotion services.

Please note that our terms and conditions have been updated to reflect this change and should be reviewed. You can download these from our website.

Free Domain Promotion Services and Information

I'm currently redeveloping Website Design Tenerife .com (Website Design Tenerife - Domain Marketing) to become a central resource for all the additional domain marketing resources available.

Some of these will be free and others paid. However, as an existing customer you will receive discounts for the paid services. In addition, you will be able to implement some of these services on your own with a little guidance from me where required.

I would suggest you bookmark the website and drop by from time to time as I will be updating this on a week by week or monthly basis, depending how busy I am.

For customers currently parts of the Platinum or Diamond maintenance packages then services such as newsletters and social media marketing are already included as part of what you pay. Please get in touch if you'd like to make use of these facilities.

Some Services That May Be Of Interest:

• Banner Exchanges
• Reciprocal Links

As mentioned, this website is a work in progress and although I have a definitive list of available services it will take me a few months to get them up there for you so please bookmark the site and go back from time to time.

Referral Discount

From 1st December, if you recommend a new client to me then you will receive a discount on your monthly invoice equivalent to the value of 25% of the new client's invoice value for the life of their contract.

So, for example... You recommend a new client to me and they contract a Gold Design & Maintenance package (monthly value: 100 Euros), you will receive a discount of 25 Euros (GBP for UK clients) off your monthly invoice for the life of the contract of the new client.

Please note, the maximum value offered will not exceed 75% of your current monthly invoice total.

Please use the reference "Newsletter 21" to ensure the discount is applied.

Please get in touch if you would like more information about anything held within this newsletter or any other resources you would like to know more about.

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